Shipping policy

At BestPriceHearing, we understand how important timely and reliable delivery is, especially when you need high-quality hearing aid accessories. We strive to provide a seamless and efficient shipping experience to ensure your satisfaction.

Shipping Methods
All deliveries are made via DHL Premium.
After receiving your order, the delivery period is approximately 5-10 business days.

Shipping Costs
Our shipping costs are calculated based on the weight and destination of the delivery. During the checkout process, you will have the opportunity to view the associated costs. Please note that for orders over €70.00, the shipping costs are included.

Order Processing Time
Once your order has been received, our dedicated team works diligently to process and prepare it for shipment. We aim to process and ship all orders within 1-2 business days. Please be aware that there may be slight delays in processing your order during holidays. However, rest assured that we always do our best to handle your order as quickly as possible.

Order Tracking
For your convenience, we provide tracking information for all shipped orders. Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. With this number, you can track the status of your delivery and get an estimated delivery date.

International Shipping
We serve customers worldwide and therefore offer international shipping. Please note that international shipments may be subject to customs fees, taxes, and additional charges levied by the destination country. These additional costs are the responsibility of the recipient and are not included in the purchase price or shipping costs. We recommend contacting your local customs office for further information on any potential fees or restrictions.

Shipping Address
It is important that you provide accurate and complete shipping information to ensure the smooth delivery of your order. Please carefully review your delivery address during the ordering process to avoid any delays or misdeliveries. If you need to update your delivery address after placing your order, please contact our customer service immediately.

Lost or Damaged Shipments
If your shipment is unexpectedly lost or arrives damaged, please contact our customer service immediately. We will promptly work to find a satisfactory solution for you. Please note that claims for loss or damage must be filed within 30 days of the estimated delivery date.

Customer Support
If you have any questions or concerns about our shipping policy or need assistance with your order, our dedicated customer service team is here to help. You can reach us by email at info@bestpricehearing.com or by phone at [insert your phone number]. Our goal is to provide you with prompt and helpful support to ensure that your shopping experience at BestPriceHearing is exceptional.